Shipping policy

We ship with FedEx from our workshop in Barletta, Italy, to 50 countries. Shipping is always free, for any order value and any number of items.

Order preparation

Orders are prepared and handed to the courier within 2 business days of order confirmation, Monday to Friday, excluding public holidays.

Tracking

When your parcel leaves, you receive an email with the FedEx tracking number. Tracking information becomes active within 48 hours of handover to the courier.

Countries we ship to

Italy and European Union: all European Union countries and the Principality of Monaco.

Rest of Europe: United Kingdom, Switzerland, Liechtenstein, Norway, Iceland, Turkey, Serbia, Albania, Bosnia and Herzegovina, North Macedonia, Montenegro, Moldova, Andorra and Gibraltar.

Rest of the world: United States, Canada, Australia, New Zealand, Japan, South Korea, United Arab Emirates and Saudi Arabia.

Shipping cost

Free to all destinations.

Prices, duties and taxes

You see prices in the currency of your country.

European Union: prices include VAT. There are no duties.

Outside the European Union: duties, import taxes and customs fees are paid by us. You pay nothing to the courier on delivery.

Delivery times

From the moment the parcel leaves, these are the courier's average times: Italy 1-2 business days; European Union 2-4; United Kingdom and Switzerland 3-5; rest of Europe 4-6; United States and rest of the world 4-7. These are average times, not a guaranteed date. Outside the European Union, customs may add a few days.

Delays and delivery problems

If you do not receive your order within the expected time, write to info@pasqualejimmy.it with your name and order number: we will check with the courier.

If the parcel arrives damaged, write to us as soon as possible with your order number and a photo of the item and the packaging.

Returns

You have 14 days from delivery for a return or a size exchange. Return shipping costs are paid by the customer. The full conditions are in the Refund policy.

Contact

COTTON di Pasquale Divittorio
Via dei Muratori 9, 76121 Barletta (BT), Italy
VAT number IT06794460722
Email: info@pasqualejimmy.it
Phone and WhatsApp: +39 388 195 4432